Deputy Director, Health Systems Improvement

CAI is seeking a highly motivated professional for the full-time position of Deputy Director of Health Systems Improvement in CAI’s NYC office. Under the direction of the Director of Health Systems Improvement this individual will provide day-to-day management and coordination for all deliverables associated with the New York State Center of Excellence (COE for HSI) for Health Systems for a Tobacco-Free New York project, funded by the New York State Department of Health (NYS DOH). The COE for HSI serves as a resource to 10 regional contractors in their work to utilize systems-level strategies to promote the adoption of evidence-based tobacco dependence treatment at community health centers, mental health treatment facilities, and other health care organizations that serve disproportionately affected populations. This position reports to the Director, Health Systems Improvement and provides day-to-day management and coordination of all project activities, as well as providing leadership and expertise in the planning, delivery, coordination and evaluation of remote, web-based, and face-to-face capacity-building training and technical support to 10 regional contractors and other stakeholders.


  • Provide day-to-day management and coordination for all activities associated with administering and managing the COE for HSI, including overseeing daily operations; planning, organizing, and developing technical assistance plans and resources; managing the COE’s files and databases; communicating regularly with NYS DOH and regional contractors
  • Collates relevant research and emerging best practices to guide COE work plan and products
    Work with consultants, vendors, and other CAI staff to develop resources and tools that will support regional contractors to promote health systems policy and systems changes in community health centers, mental health treatment facilities, and other health care organizations (e.g., toolkits, assessment tools, eLearning modules).
  • In partnership with the Project Director, provide regional contractors with a set of technical assistance services to support their work to integrate evidence-based tobacco dependence screening and treatment into standard delivery of care at partnering health systems.
  • Provide support to the Project Director in convening statewide stakeholder workgroup to promote large-scale systems and policy change efforts within regional and statewide health systems
  • Provide support to the Project Director in convening regional contractor steering committee to inform development of technical assistance resources and activities
  • Drafts case studies, white papers, information briefs, and webinar content related to evidence-based and promising practices in tobacco use screening and treatment and health systems strengthening
  • Draft content for COE for HSI website, quarterly newsletters, letters of opinion, and press releases.
  • Draft high-level meeting minutes and reference notes
  • Support the Director in responding to all NYS DOH reporting requirements, and budget management responsibilities
  • Other duties as necessary/assigned


  • Masters-level degree and/or a minimum of 5 years combined (training and field) experience in health policy, public health, and/or health care operations.
  • Familiarity with evidence-based smoking cessation interventions and/or populations disproportionately impacted by tobacco use and tobacco-related illness.
  • In-depth understanding of the current healthcare delivery and financing landscape in New York State, including familiarity with Medicaid, New York State
  • Delivery System Reform Incentive Payment (DSRIP), meaningful use, electronic health records, and billing and reimbursement.
  • Applied and practical experience in the design and delivery of technical assistance
  • Knowledge of quality improvement and the principles of performance management to improve patient and community outcomes.
  • Excellent analytic, strategic thinking and presentation skills including interpersonal, as well as oral and written communications skills.
  • Excellent planning skills, extremely organized, and ability to multi-task.
  • Demonstrated skills in project coordination and project management.
  • Ability to work both independently and as part of an interdisciplinary team.
  • Flexibility of schedule and ability to travel (approximately 25% travel-time required).
  • Advanced knowledge of Microsoft Word/Excel/Access/PowerPoint/Outlook


CAI offers a competitive salary with excellent benefits and working conditions. In order to apply for this job, please click here

CAI is an Equal Opportunity Employer