Trainer/Technical Assistance Specialist – Trauma Informed Care Initiatives (NYC)

CAI, a training, technical assistance (TA) and research-to-practice nonprofit organization is seeking a highly motivated professional for a full-time, exempt position of Trainer/Technical Assistance Specialist – based in CAI’s NYC office - to work on one or more of CAI’s Trauma Informed Care Initiatives: The NJ Overdose Data to Action Project, NJ HIV Trauma Informed Care Project, and NY Trauma Informed Care Initiative. This individual will be responsible for providing TA and trainings to integrate Trauma Informed Care (TIC) into the culture, environment, and service delivery of agencies in engaged in CAI’s Trauma Informed Care initiatives. The agencies involved include Ryan White service providers, hospitals, Federally Qualified Health Centers, Substance Use Treatment Programs and Emergency Medical Services providing one or more of the following services: HIV prevention, care and treatment, outpatient primary care, substance use prevention, office-based addiction treatment, medicated assisted treatment providers, and harm reduction services.

MAJOR TASKS AND RESPONSIBILITIES (include, but are not limited to):

  • Deliver TA to support the integration of trauma informed care into agencies’ culture, environment, and service delivery including policy and protocol development, patient flow, human resources, team building
  • Deliver CAI training courses
  • Stay abreast of current literature and research related to HIV, trauma, trauma informed care, substance use disorders, and overdose prevention
  • Utilize evidence-based strategies and best practices to inform TA activities, training curricula, training materials and other resources
  • Maintain accurate and current records of all technical and training activities
  • Represent CAI at professional meetings
  • Provide TA sessions (remotely and onsite) on an ongoing basis to agencies providing TIC services
  • Regular travel to sites in New York and New Jersey (maybe required)
  • Other duties as necessary/assigned


This is an advanced level position that requires a master’s degree with expertise in HIV, mental health, nursing and/or public health, and experience providing training to adults in a public health arena. Summary of requirements is provided below.

  • Master’s degree in related field preferred (Public Health, MPH; Mental Health, LMH, LRC, LSW, MSW; or Nursing, RN, MSN) or equivalent experience
  • Minimum of 2 years of experience providing TA to build capacity of health service agencies
  • Experience with or knowledgeable about coaching of staff to achieve performance improvement
  • Knowledgeable and skilled in delivering adult training programs
  • Experience training multidisciplinary staff who work in primary health care settings
  • Experience providing training and technical assistance to first responder groups (i.e. police department, emergency department, fire department) preferred
  • Ability to interpret and use real-time data to support process improvement
  • Strong training and presentation skills
  • Adaptability and flexibility in approach to training techniques and TA delivery
  • Ability to work both independently and as part of an interdisciplinary team, in a fast-paced environment
  • Detail oriented, highly organized, and able to manage multiple assignments and projects
  • Excellent written and verbal communication and interpersonal skills


CAI offers a competitive salary with excellent benefits and working conditions. Apply for this job.