Trainer/Technical Assistance Specialist – Trauma Informed Care Initiatives (NYC)

CAI, a training, technical assistance (TA) and research-to-practice nonprofit organization is seeking a highly motivated professional for a full-time, exempt position of Trainer/Technical Assistance Specialist – based in CAI’s NYC office - to work on one or more of CAI’s Trauma Informed Care Initiatives, including but not limited to the NJ HIV Trauma Informed Care Project and NY Trauma Informed Care Initiative. This individual will be responsible for providing TA and trainings to integrate Trauma Informed Care (TIC) into the culture, environment, and service delivery of agencies engaged in CAI’s Trauma Informed Care initiatives. The agencies involved include HIV prevention and care organizations such as hospitals, Federally Qualified Health Centers, hospital-based ambulatory care practices and community-based organizations providing one or more of the following services: HIV prevention, care and treatment, outpatient primary care, substance use prevention, office-based addiction treatment, medicated assisted treatment providers, and harm reduction services.

MAJOR TASKS AND RESPONSIBILITIES (include, but are not limited to):

  • Deliver TA to support the integration of trauma informed care into agencies’ culture, environment, and service delivery including policy and protocol development, patient flow, human resources, team building
  • Deliver CAI training courses
  • Stay abreast of current literature and research related to HIV, trauma, trauma informed care, substance use disorders, and overdose prevention
  • Utilize evidence-based strategies and best practices to inform TA activities, training curricula, training materials and other resources
  • Maintain accurate and current records of all technical and training activities
  • Provide TA sessions (remotely and onsite) on an ongoing basis to agencies involved with TIC integration activities
  • Provide pro-active and regularly scheduled TA, grounded in process and outcome data, to foster implementation of CAI’s model of TIC integration and agency agreed upon TA plan
  • Regular travel to sites in New York and New Jersey (may be required)
  • Other duties as necessary/assigned


This is an advanced level position that requires a master’s degree with expertise in HIV, mental health, nursing and/or public health, and experience providing training to adults in a public health arena. Summary of requirements is provided below.

  • Master’s degree in related field preferred (Public Health, MPH; Mental Health LMH, LRC, LSW, MSW; or Nursing, RN, MSN) or equivalent experience
  • Minimum of 4 years of experience providing TA to build capacity of health service agencies
  • Experience with or knowledgeable of coaching staff to achieve performance improvement
  • Knowledgeable and skilled in delivering adult training programs
  • Experience training multidisciplinary staff who work in primary health care settings
  • Ability to work both independently and as part of an interdisciplinary team, in a fast-paced environment
  • Ability to interpret and use real-time data to support process improvement
  • Excellent documentation skills and ability to synthesize complex information into clear, actionable steps/plans
  • Strong training and presentation skills
  • Adaptability and flexibility in approach to training techniques and TA delivery
  • Detail oriented, highly organized, and able to manage multiple assignments and projects
  • Excellent written and verbal communication and interpersonal skills
  • Spanish language proficiency preferred


In keeping with CAI’s “safety first” approach during the COVID-19 epidemic, to ensure the health of our employees and the public whom we interact with, we are requiring all CAI employees to receive COVID-19 vaccinations within 6 weeks of their hire date. (If someone is unable to obtain a vaccine due to a medical/disability or religious reason, they may contact CAI’s HR department; contact information will be provided as part of the interview process.)


The salary range for this position is $70,000 - $85,000. CAI offers a generous benefits package including:

  • Medical, dental, and vision insurance
  • Health, dependent care, and commuter flexible spending accounts
  • Short- and long-term disability and life insurance
  • Retirement savings account with employer contributions after the first year
  • 29 days’ paid vacation, sick, and personal time in first year of work
  • 11 paid holidays


CAI offers a competitive salary with excellent benefits and working conditions. Apply for this job.