Data Specialist

GENERAL STATEMENT OF RESPONSIBILITIES

CAI (Cicatelli Associates Inc.) is seeking a highly skilled and motivated individual for the full-time position of Data Specialist who works under the direction of CAI’s Director of Research & Evaluation to improve our internal use of data collected, from training evaluations, project databases, and participation registration logs. Since 2018, CAI has utilized Quickbase as our internal and external cloud-based project data management platform to allow teams across the organization to track key project objectives, data, and deliverables and enable CAI to have the ability to assess performance and milestones across projects in one centralized place.  The Data Specialist will provide technical support to staff across the organization in the areas of data organization, data quality, data monitoring and reportingThe preference is for this position to be based in our NYC or Denver offices, but we are open to remote candidates based elsewhere in the U.S. 

MAJOR TASKS AND RESPONSIBILITIES 

Works in collaboration with the Director of Research & Evaluation, and the IT Director to conduct continuous quality improvement activities on all data collected in the organization using thecloud-based Quickbase system. Tasks will include the following: 

  • Develop and maintain a CAI Quickbase Request System for 100+ staff to submit requests related to their Quickbase needs 

  • Support system to triage requests to appropriate members of the Quickbase team, including staff from IT and outside consultants 

  • Lead Quickbase system orientation training for new staff and develop ongoing training and resources for existing staff 

  • Work to address most requests including making changes to project-based technical assistance logs, adding and editing fields, updating information, and supporting projects use of Quickbase for reporting 

  • Develop systems to assure quality data entry and relevant and updated information, cleaning up project layouts and archiving as needed, and downloading reports to review to assure complete and accurate data, and troubleshooting with staff to correct data quality issues 

  • Conduct data entry as needed, and manually upload participant registration and evaluation data (when automatic and API processes are not in place) 

  • Routinely update databases within Quickbase to maintain up-to-date tracking on evaluations, publications, conferences, etc. across the organization 

  • Coordinate with IT staff to assure data with APIs from other software systems (e.g., Learning Stream, Drupal, Tableau) are accurately and appropriately being transferred to Quickbase 

  • Regularly conduct descriptive data analysis in Excel, Word, and Quickbase and implement improvements to project databases 

  • Regularly learn about and apply new features of Quickbase to optimize our work at CAI (including surveys, reporting, data dashboards) 

  • Perform other duties as necessary/assigned 

QUALIFICATIONS: 

  • Bachelor’s degree in computer science preferred or equivalent related work experience 

  • 1+ yearsofhands-on QuickBasetechnicalexperiencepreferred 

  • 1-2 years of experience in data analysis and/or management and use of programs (e.g., Excel, R, STATA, Tableau, Power Bi, MAXQDA, Alchemer, SurveyMonkey, REDCap, etc.) 

  • Strong technical skills in Quickbase, or similar project management database software preferred 

  • Knowledge of Microsoft Office, virtual meeting software (i.e. Zoom)and other Learning Management Platform Systems (LMS(e.g., Moodle, LearningStream) 

  • Some knowledge of data integration processes helpful 

  • Ability to work both independently and as part of an interdisciplinary team, in a fast-paced environment 

  • Detail oriented, highly organized, and able to multi-task/manage multiple projects 

To perform this job successfully, the employee in this position must demonstrate the following:  the ability to handle multiple competing priorities at once, strong written and verbal communication skills, attention to detail, providing service excellence to internal clients, the ability to deal with situations and issues proactively, following up to ensure high quality products, and working collaboratively with others to achieve organizational goals.  

HOW TO APPLY:

CAI offers a competitive salary with excellent benefits and working conditions. Apply for this job.