Manager, Learning Collaboratives (TAP-in)

CAI, a training, technical assistance, and research-to-practice nonprofit organization, is seeking a highly motivated professional for the full-time position of Manager, Learning Collaboratives, to work with CAI’s Technical Assistance Provider – innovation network (TAP-in). The preference is for this position to be based in CAI’s New York City, Atlanta, Denver, or Los Angeles office, but we are open to remote candidates based elsewhere in the U.S.


The Manager, Learning Collaboratives, works under the direction of the TAP-in Learning Collaborative Specialist, and as part of a multi-disciplinary team, provides day-to-day management and support for all activities associated with planning, implementing, evaluating, and continuous improvement of capacity building based on the Institute for Healthcare Improvement’s (IHI) Learning Collaborative model and provided by the Technical Assistance Provider – Innovation Network (TAP-in). Learning Collaborative (Collaborative) activities include convening, virtually and face-to-face (as travel restrictions allow), HRSA HAB-funded jurisdictions and key partners who have received Ending the HIV Epidemic (EHE) funding to support them in implementation of evidence-based and innovative interventions and strategies to reduce new reported HIV infections by 75% by 2025 and 90% by 2030 in their community.

MAJOR TASKS AND RESPONSIBILITIES (include, but are not limited to)

  • Manage and contribute to all activities associated with planning, implementation, evaluation, and continuous improvement of Collaborative events.
  • Facilitate promotion of Collaboratives and participant recruitment and application process.
  • Working in partnership with CAI curriculum and communications departments, manage and contribute to the development of Collaborative change packages, learning session and action period designs, agendas, resources, and tools.
  • Provide staff support and coordination for all Collaborative meetings, including preparation and distribution of agendas, communication with participants, scheduling, and logistics, facilitating discussions, documenting discussions and decisions made and performing follow-up activities.
  • Work as part of the Collaborative faculty to co-facilitate, as identified, all training and technical assistance activities (e.g., Learning Sessions, Action Period Webinars).
  • Foster engagement among Collaborative participants, including providing resources, encouraging participation, facilitating connections, and maintaining regular communication.
  • Manage activities to establish and implement systems to collect, report, and use performance data to monitor progress of Collaborative participants in making improvements.
  • Manage web-based systems to foster access to Collaborative resources and collection of performance measure data using CAI’s Learning Management System or other web-based systems.
  • Support coordination of Collaborative activities with TAP-in Regional Leads and Coaches to ensure that the activities relate to each jurisdiction’s’ TA Plan and are documented in the project’s TA log.
  • Maintain positive working relationships with jurisdiction staff and leaders, TAP-in partner agencies, and other stakeholders.
  • Participate in regularly scheduled TAP-in Team meetings and other meetings as assigned.
  • Support activities to report LC planning and implementation progress and key findings to TAP-in project team, partner agencies and other key stakeholders at regular intervals
  • Support funder reporting activities and efforts to disseminate and share LC findings


  • Minimum of two years’ experience preferred in designing, implementing, and/or managing Learning Collaborative experiences using the IHI Model
  • Knowledge of HRSA-HAB Ryan White Program, HIV, The Nation’s Plan to End the HIV Epidemic, preferred
  • Masters-level degree and/or a minimum of 4 years combined (training and field) experience in public health, quality improvement, performance improvement and/or implementation science
  • Applied and practical experience in the design and delivery of technical assistance using blended learning strategies and on-site and virtual modalities, web-based learning strategies, and the principles of performance management to improve patient and community outcomes
  • Excellent analytic, strategic thinking and presentation skills including interpersonal, as well as oral and written communications skills
  • Ability to work both independently and as part of an interdisciplinary team
  • Excellent planning skills, extremely organized, and ability to multi-task
  • Demonstrated skills in project management and project coordination
  • Advanced knowledge of Microsoft Word/Excel/Access/PowerPoint/Outlook (SAS, SPSS or other statistical analysis software), desirable

In keeping with CAI’s “safety first” approach during the COVID-19 epidemic, to ensure the health of our employees and the public whom we interact with, we are requiring all CAI employees to receive COVID-19 vaccinations within 6 weeks of their hire date. (If someone is unable to obtain a vaccine due to a medical/disability or religious reason, they may contact CAI’s HR department; contact information will be provided as part of the interview process.)


The salary range for this position is $70,000 - $80,000, with excellent benefits and working conditions. Apply for this job.