Performance Management Webinars

Taking Contraceptive Utilization Rates to the Next Level

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  • Elizabeth Jones, Director, NYS Center of Excellence for Family Planning and Reproductive Health Services, CAI
  • Dawn Middleton, Director, Quality Improvement, CAI

The primary goal of the New York State family planning program is to reduce unintended pregnancy. Family planning providers make this goal real by providing female clients with effective forms of contraception. The Family Planning Performance Measure, Percentage of unduplicated female clients leaving with an effective method of contraception, offers a snapshot of current rates of utilization of effective methods of contraception.

As part of a broader quality improvement initiative, CAI and the New York State Center of Excellence for Family Planning and Reproductive Health Services (NYS COE) provided family planning providers with training to better understand what operational factors contribute to rates of contraceptive utilization among their client populations, as well as how to use this knowledge to craft and employ an approach to enhance access to and utilization of effective contraception.

In order to prepare participants for the training, the NYS COE hosted a required introductory Webinar that reviewed initiative's key objectives; reviewed general concepts associated with using performance measurement data to improve program outcomes; identified individuals at each agency that should plan to participate; and outlined pre-work assignments to be completed prior to participation in the required training.