Senior Technical Assistance Advisor

CAI, a training, technical assistance, and research-to-practice nonprofit organization, is seeking a highly motivated professional for the full-time position of Senior Technical Assistance Advisor. The preference for this position is to be based in CAI’s New York City office. We are also open to candidates who would be based in any of CAI’s satellite offices (Albany, Buffalo, Atlanta, Jackson, Denver, or Los Angeles) or remote candidates based elsewhere in the U.S.

The Technical Assistance Provider-innovation network (TAP-in) provides cross-cutting and tailored technical assistance to 47 jurisdictions (i.e., health departments) across the nation who are funded by the Ryan White HIV/AIDS Program (RWHAP) to design and implement locally tailored plans to improve access to treatment, foster retention in services, and achieve durable viral suppression for people living with HIV as part of the Ending the HIV Epidemic in the U.S. (EHE) initiative.

The Senior Technical Assistance Advisor works closely with the Project Deputy Director/Director of Jurisdictional TA, TA Leads, and Coaches to plan, implement, evaluate, and continuously improve the provision of evidence-based and leading-edge TA to advance EHE strategies.

Major tasks and responsibilities (include, but are not limited to)

The Senior Technical Assistance Advisor is a strategic partner to the Project Deputy Director/Director of Jurisdictional TA in the overall management of the TA planning and delivery and ensures all TA processes and products adhere to the CAI standard for quality. This position requires a strong communicator who can synthesize data, learning, and emerging concepts from the TA work to develop and deliver clear communication (slide decks, talking points, briefs, etc.) for different audiences, including funders, stakeholders, and community members. The Senior Technical Assistance Advisor proactively assesses gaps in the team’s programs and implementation of TA and develops solutions to improve program efficiency and impact. They support the jurisdictional TA team in outcome development and tracking. This position requires someone who is very detail oriented, an excellent writer and strategic thinker, a clear communicator, a collaborator that can work across teams and build relationships, and someone who can work in a fast-paced environment with multiple projects and deliverables. This includes, but is not limited to the following key activities:

  • Ensure high-quality implementation of the TAP-in Jurisdictional TA strategy in the day-to-day operations of the team, including activities associated with planning, implementation, evaluation, and continuous improvement of TA
  • Analyze administrative and team challenges and identify appropriate solutions
  • Use a strengths-based approach and pro-active problem solving to improve TA quality and workflow, leading to enhanced team outcomes
  • Participate in funder, team, and stakeholder meetings and prepare presentations, materials, meeting plans/agendas that move the group towards clear outcomes.
  • Support quality activities, including review of team products, documents, and processes, and propose improvement activities
  • Prepares and presents high level reports that highlight TA outcomes, learning, and strategic thinking
  • Ensure adherence to funder, federal, state and local laws, rules and regulations
  • Perform other duties as necessary/assigned

Minimum education, experience, and other required skills

  • Master’s degree in public health or a related field or equivalent professional experience required
  • Three to five years of full-time project/program management experience required
  • Knowledge of and practical and applied experience working with or within the US HIV care and treatment system required
  • Experience in design and/or delivery of stakeholder/funder materials and products, and training and curriculum resources preferred
  • Experience working in startup projects to support development of roles, protocols and procedures preferred
  • Knowledge of various software programs, including Word, PowerPoint, Excel, Asana, etc.
  • Team-player and self-starter
  • Experience and comfort with working in a fast paced and collaborative environment
  • Ability to communicate effectively orally and in writing for professional and community audiences
  • Strong attention to detail and excellence

Other requirements

In keeping with CAI’s “safety first” approach during the COVID-19 epidemic, to ensure the health of our employees and the public whom we interact with, we are requiring all CAI employees to be fully vaccinated against COVID-19. New hires must show proof of at least one vaccine shot prior to their first day of work. (If someone is unable to obtain a vaccine due to a medical/disability or religious reason, they may contact CAI’s HR department; contact information will be provided as part of the interview process.)


The salary range for this position is $90,000 – $100,000. CAI offers a generous benefits package including:

  • Medical, dental and vision insurance
  • Employee Assistance Program (EAP)
  • Flexible spending Account (FSA)
  • Dependent Care Account (DCA)
  • Transit Reimbursement Account
  • Life Insurance – company sponsored up to $50,000
  • Long term disability (LTD)
  • Short term disability (STD)
  • 401K retirement plan after three (3) months of employment
  • 401K company match of up to 3% of salary after the completion of one (1) year of service
  • Semi-monthly payroll, the 15th and last day of each month
  • Flexible and Hybrid work schedules
  • Vacation and Leave benefits:
    • 11 Holidays per year
    • 2 Personal days year
    • 12 Sick days per year
    • 10-15 Vacation days per year increasing after 4 years of service
    • 1 Cancer Screening Day per year
    • Bereavement Leave
    • Jury Duty Leave

How to apply

Apply online now


CAI is an Equal Opportunity Employer