This resource provides guidance and a quick reference for healthcare agency teams looking to conduct a process mapping exercise to better understand and improve workflow and other processes. The cheat sheet summarizes instructions and key considerations at each step in the exercise, including preparation, mapping, analysis, and redesign of the process.
Author
CAI’s Teen Access and Quality Initiative (TAQ) – 2015 – 2021
Audience
Health center staff
Year published or updated
2021