CAI Trauma-Informed Care Training for Health Centers

Learn to mitigate the impact of trauma and increase staff resiliency with our trauma-informed care trainings.

Health centers have deep connections to their diverse communities, and staff can find caring for people who suffer from great need very rewarding. Yet the healthcare workforce also reports widespread burnout and dissatisfaction from the stress of a fast-paced, demanding environment with significant pressures amplified during the COVID-19 pandemic.

There is a growing concern in the field about the impact of stress and trauma on healthcare workers:

  • Up to 80% of helping professionals report experiencing high rates of secondary trauma.
  • Up to 85% of healthcare workers report compassion fatigue and vicarious trauma.
  • Medical professionals, paramedics, and nurses in one study showed relatively high levels of secondary traumatic stress symptoms.
  • In a study of medical personnel, 43% of participants presented a high probability of the development of secondary posttraumatic stress disorder while in the group of therapists it amounted to only 7.5%.

Half- and full-day training options available

CAI’s trauma-informed care team helps organizations create safe environments in which secondary traumatic stress symptoms are proactively identified and managed.

We offer customizable full- and half-day training sessions that promote staff resilience and improve patient satisfaction. During these sessions, our senior trainers will facilitate a peer discussion on integrating trauma-informed practices into care teams to help staff achieve a more supportive environment that enables them to move from compassion fatigue to resilience.

Working together, trainers and participants will:

  • Explore changes that occur in ourselves when we care for people in need of help and feel committed to helping them.
  • Discuss how supervisory relationships can create a safe environment in which traumatic symptoms are proactively identified and managed.
  • Learn how to leverage organizational systems and structures to support staff, monitor stress, and ensure safety.

Work with us!

Your organization can benefit by raising awareness of the impact of trauma on staff and taking simple steps to normalize self-care and create habits that build resiliency.

Contact: William Murphy, Chief of Strategic Initiatives


Data sources

  • Northeastern University’s Institute on Urban Health Research and Practice; Adventures in Caring Foundation, 2014; Johansen, A., Kristiansen, E., et al., 2019.
  • Oginska-Bulik et al., PLosOne, 2021.